Shipments and returns
Our delivery policy is simple and straight-forward:
Buy for R1000 or more and get FREE door-to-door delivery!
If you’re purchasing below R1000 then we charge a delivery fee of R85.
Please Note: Certain items carry FREE delivery and such offers are indicated on the applicable product pages.
All deliveries are done using door-to-door couriers and your order is fully insured from the moment it leaves us, right up until it’s in your hands!
Currently, all orders placed online can only be delivered within the borders of South Africa – we are in the process of equipping the website to take orders from all African countries! Until then simply email your requirements through to firstname.lastname@example.org and we will quote you based on your location. We have been shipping into Africa for years.
All orders placed on weekends will be processed on a Monday.
All orders received by 1pm will be processed the same day and dispatched the following working day on condition that payment reflects in the bank account of Reditec and assuming no stock availability issues.
Orders placed after 1pm will be dispatched within 24-48hrs provided that it falls on a working day, and that payment reflects in the bank account of Reditec banking account.
Delivery Lead Times
Main centres: 1 – 3 working days
Outlying areas: 2 – 5 working days
Extended Delivery Times
Certain items take a little bit longer to get to you, the shipping lead time of such items will be displayed on the website.
Certain special orders, including custom products, specs can may take a bit longer.